The Problem: Why Hospitality is Struggling to Keep Up In today’s experience-driven world, hospitality is no longer just about providing a room—it’s about delivering a memorable, seamless, and personalized journey for every guest. But for most hoteliers, that’s easier said than done. Despite massive investments in systems like PMS, POS, and CRM, key pain points …
Every business thrives on customer conversion and the Covid-19 pandemic was a ruthless awakening to the fact that businesses, big, medium, or small are extremely fragile. It proved that a massive hit to the customer base can directly impact conversions. So, while the majority of big names and small businesses were failing, some others did …
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Almost any website you visit today, you are greeted by a virtual assistant/chat box on your screen instantly. This virtual assistant helps you navigate the website better by collecting relevant information from you and then either answering those questions for you or redirecting you to a human operator who can help you with the desired …
How To Build A Great Chatbot In Few Simple Steps Read More »
Hospitality industry is deemed as a technology-driven industry today. Hoteliers invest in smart technologies to make their property more visible on social media and search engines, attract more guests through amenities, improve client interaction and earn good feedback. The role of Hotel Technology solutions is remarkable and there are some technologies that hoteliers must invest …
10 Hotel Technology Solutions That Can Change The Future Of Hotels Read More »
When we discuss the hospitality industry, only 2 key words rule the game ‘guest experience’ and ‘customer service’. Enhancing guest experience and providing them with the best facilities is the core drive of this business. A hotelier always strives to provide great service to each guest. Yet, with so many players in the industry, one …
Top 10 Ways To Enhance Guest Experience In The Hotel Business Read More »
The world is still recovering from the effects of the Covid-19 pandemic and we continue to witness mass digitization of business operations. Consumers are demanding a proactive and personalized way to engage with their favourite brands. The urgency to improve customer relationships while optimizing business operations is a priority especially right now. Moreover, consumers these …
Botspice is a complete tool for all your business automation needs Read More »
The old school rule-based chatbots often gave a frustrating experience with their rigid conversation structure. These chatbots often don’t register previous user interactions as they are powered by simple Machine Learning Technology called pattern making. The rule-based chatbots are trained to answer questions that are fed i.e. meaning you must ask questions with an exact word …
According to a recent report in the New Scientist, hundreds of thousands of people say ‘Good morning’ to Alexa every day. AI chatbots are everywhere and people are showing a huge interest in digital assistants. This could imply that chatbots will take over messaging applications someday across many business sectors. Healthcare is one such segment where we …
When a potential buyer is looking to find a new home, he expects relevant answers, quick replies and 24X7 assistance. The buyer cares about someone who responds fast! Real estate agents are not only expected to answer calls promptly but also complete sale transactions, update listings, manage staff and market themselves. This sometimes makes it …
Today we are on the cusp of a revolution in the healthcare industry. As Covid-19 grips the world and communities become increasingly affected, healthcare communications have been pushed to its limits. With the majority of healthcare workers dedicating their time to Covid- vulnerable patients, there is an acute shortage of medical professionals. According to the …
Revolutionize Healthcare With AI-Driven Chatbots Read More »
