In order to improve future sales, lead creation involves engaging the interest of potential consumers. It is an essential step…
Calls from consumers in various time zones are not accepted. Response times to emails are too long. Self-service alternatives are…
WhatsApp has gained immense popularity in the decade or so that it was introduced. Initially people just took it as…
When WhatsApp first came out, it was viewed as a utility for communicating with friends and other close family members.…
When a customer messages a company, WhatsApp enables the company to communicate with the customer through any kind of communication…
The very intention behind the launch of WhatsApp Business was to make it easy for companies to get in touch…
Customer is King or Queen as the old adage says, hence it is important for service providers to actually make…
A bad customer experience can quickly lead to a brand's degrowth. It increases customer churn, reduces potential revenue growth, drives…
Some people believe that establishing a call center is a difficult task, but it is not. Of course, this task…
Customer service is the most important factor that can mean the difference between a business's success and failure in today's…
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