Virtual Concierge

Discover how leading hotels are transforming guest experience through omnichannel automation. Learn how BotSpice myConcierge leverages WhatsApp, Instagram, Facebook Messenger, and Web to drive revenue, satisfaction, and efficiency Key Takeaways: AI is critical for delivering personalised, multilingual guest interactions at scale. Post‑pandemic global tourism has surged, demanding seamless cross-border guest support. Practical AI applications include …

Omnichannel Hospitality: Engage Guests Where They Are Read More »

The Problem: Why Hospitality is Struggling to Keep Up In today’s experience-driven world, hospitality is no longer just about providing a room—it’s about delivering a memorable, seamless, and personalized journey for every guest. But for most hoteliers, that’s easier said than done. Despite massive investments in systems like PMS, POS, and CRM, key pain points …

The Future of Hospitality: Bridging Guest Experience Gaps with AI-Powered Virtual Concierge Solutions Read More »