When we discuss the hospitality industry, only 2 key words rule the game ‘guest experience’ and ‘customer service’. Enhancing guest experience and providing them with the best facilities is the core drive of this business. A hotelier always strives to …Continue Reading
Try a Sample Chatbot
Build a virtual assistant with our codeless chatbot builder
with just a few clicks
You can now create a fully functional chatbot without writing a single line of code.
With our codeless website chatbot builder, all you need to do is create a flow for your chatbot using our drag-and-drop interface and type in your bot response
Faster routing and conversions
Smart bots and routing rules ensure that your teams focus on what they do best, and that your website visitors get the best possible experience.
BotSpice is an NLP-driver chatbot that uses AI, to understand common customer queries and answer them using your resource library. Just kickstart it right from our AI chatbot and you're all set!
Bots in different languages and time zones
Make 24/7 global support easier for your team by automating answers in 32 languages. Your team doesn’t have to be online for our bots to start conversations, route qualified leads, and collect customer info for you.Book Demo
Build Your Perfect Chatbot
Why is BotSpice different?
No-code Visual Flow Builder
Botspice offers you a no-code platform wherein building a chatbot is easy and takes little to no effort. The creation and visual flow of conversations in a chatbot make it easier to revisit and edit conversations at any given point in time.
Set availability and allow customers to book appointments with our calendar feature. Schedule interviews, book appointments, confirm restaurant bookings and much more.
Conduct Live & Interactive Surveys
Conduct surveys and understand user behaviour throughout the survey questionnaire with live tracking and analysis dashboard. Improve conversational flow by identifying points of friction during a conversation.
Conduct Online Quizzes
Instead of answering static questions, allow users to take tests and quizzes in a conversational manner. Get live insights of the test and provide feedback in real-time.
Create Diverse Expressions
Avoid dead ends to a chatbot conversation and engage customers in customized built-in conversations that will allow your chatbot to train efficiently. In an event where the chatbot is unable to answer an intent, create the desired error message as well.
Enhance UX Using Rich Multimedia
Make conversations more expressive and human-like with rich multimedia like GIFs, emojis, images and videos. A multimedia-rich chatbot is guaranteed to have more user engagement throughout the conversation as well as a higher chatbot completion rate.
Integrate with CRMs
Seamlessly integrate Botspice with your favorite tools and platforms to track events and capture real-time activities. Automate and simplify processes, enhance user experience while accessing data faster.
Integrate with third-party systems
Botspice can integrate workbots to your company’s database or any third-party system and broaden data fetching with accuracy and efficiency.
Documents & Data Assistance
Receive documents along with client information and map them in folders that can be pulled up immediately when required.
Run E-mail Marketing Campaigns
Inform, drive sales and create an identity for your brand by running marketing campaigns. Easily update your database and push a campaign through Workbot without having to rely on any other messaging platform.
Omnichannel ability to enable transfer to other channels if needed, thus reducing costs and providing a seamless customer experience
BotSpice's NLP engine can understand the context of customer interactions. It uses deep learning models to build a knowledge base from structured and unstructured data.
Extensive audit logs of all the user activity on the chatbot are maintained. Use these audit logs to prevent suspicious activity, compliance, training, and monitoring.
Role-based access control
Give access to your team members based on their roles and assign privileges according to their department or business unit.
BotSpice Chatbot supports multiple languages. It takes care of the languages in which your customers converse and responds to them in their own language.
Use BotSpice Chatbot to represent your own brand. Customize the sound notifications, bot name and other functionalities as per your business needs
Craft personalized, proactive & intuitive conversations with customers with a robust and secure cloud communication platform
Zero-Code API Integration
You can easily integrate APIs in BotSpice ChatBot and make amazing chatbots fast and easy.
Chatbot can transfer Complex conversations to a live agent without losing the context.
Reporting and Analytics
Advanced Reports and Analytics for you to analyse how the users interact with the bot, and optimize the user journeys accordingly.
Why Choose BotSpice?
Customer Engagement Expertise
5+ years experience to help consumer-facing brands streamline and improve their customer engagement across various channels.
Automate end-to-end support & service workflows using deep integration of BotSpice chatbot solutions.
Flexibility and Control
BotSpice lets you create your own rules, configure your dashboards and reports, manage your business prompts, and a lot more.
Plans and pricing
Our pricing scales with you and your needs. Try it for free. No credit card required.
BaseSignup for free
No credit card required
- Publish to url
- User Conversation History
- Multimedia Conversation (per month) 4000
- AI Conversation (per month) 1000
ExpressSignup for free
No credit card required
- Everything in Base
- Publish to Website
- User Analytics
- Open Text AI Validation
- Multimedia Conversation (per month) 15000
- AI Conversation (per month) 2000
Create Custom Plan as per your need.Contact Sales
Frequently asked questions
Can I integrate my enterprise software with BotSpice?
If I add multiple users to BotSpice, do I have to pay for their accounts?
What perks do I get for prepaying my subscription on annual basis?
Can I install BotSpice on my own hardware?
How can I obtain a copy of my data?
How safe is my data?
From the blog
The world is still recovering from the effects of the Covid-19 pandemic and we continue to witness mass digitization of business operations. Consumers are demanding a proactive and personalized way to engage with their favourite brands. The urgency to improve …Continue Reading
When a potential buyer is looking to find a new home, he expects relevant answers, quick replies and 24X7 assistance. The buyer cares about someone who responds fast! Real estate agents are not only expected to answer calls promptly but …