Agentic AI · Unified CPaaS
Every conversation is an opportunity. Let's make it count.
Turn every conversation into faster response, exceptional experience and higher revenue
BotSpice is a unified CPaaS platform powered by Agentic AI. Its AI agents answer, qualify and book your leads and guests on WhatsApp, voice, web chat and email, in seconds, around the clock, straight into your CRM or hotel PMS. More than 500 brands use it.
Hi Priya, I'm Curio from Skyline Residences. Is the 2-bedroom for you to live in, or an investment?
To live in. Moving next year.
Lovely. Shall I book the sample flat for Saturday, 11am or 3pm?
Trusted by 500+ brands
Why teams switch
Leads arrive at 11pm. Your team replies the next morning.
By then the buyer has spoken to three competitors. BotSpice closes that gap without adding headcount.
Slow first response
Enquiries land after hours and on weekends, when nobody is there to pick them up.
Pre-sales can't call everyone
Teams chase the easy leads. The rest go quiet and the ad spend behind them is lost.
Every channel is a separate tool
WhatsApp, calls, web chat and email live in different places, so context gets lost between them.
The platform
One platform. Agents for every channel, and a brain that runs them.
Voice agents
Call every new lead back in seconds, handle objections naturally, and qualify before a human picks up.
Inbound · Outbound · Callbacks
WhatsApp agents
Two-way conversations that nurture, share brochures and floor plans, collect payments and book visits.
WhatsApp · RCS · SMS · Instagram
Web and email agents
Curio on your website as a concierge, plus email replies that keep the same context as every other channel.
Web chat · Email · QR
Orchestration layer
The brain. It listens to every call, scores intent, decides the next step and pushes leads to a site visit, on its own.
Your pre-sales manager, always on
Agentic AI
Not suggestions. Execution.
BotSpice agents don't hand your team a to-do list. They update the CRM, book the visit and hand over a warm lead with the full conversation attached.
- 0sLead arrives from a Meta or Google adCaptured with campaign, ad set and form answers
- secondsCurio says hello on WhatsAppPersonal, on-brand, with the brochure attached
- autoNo reply? The voice agent callsQualifies budget, timeline and intent in a natural conversation
- 4in progressVisit booked, CRM updatedCalendar invite sent, Salesforce or Zoho record written
- 5nextHot lead handed to salesWith a summary, intent score and the full transcript
Real results. Real impact.
Customer stories
Don't take our word for it.
“The analytics provided by Botspice helped us understand the quality of conversations, and the platform allowed our sales teams to course correct conversations which led to direct closures.”
“The system doesn’t just capture leads—it learns from every interaction, identifying high-intent prospects and adapting outreach in real-time.”
Vijay KumarCTO, Xanadu Realty“From handling guest queries instantly to automating bookings and upsells, the platform has significantly improved operational efficiency and guest satisfaction.”
Vivek GangishettyVP Sales, India and South Asia, RMS CloudIntegrations
Plugs into the stack you already run.
50+ native connectors across CRM, PMS, ad platforms and payments. No rip and replace.
- Salesforce
- Zoho CRM
- LeadSquared
- Oracle OPERA
- Mews
- RMS Cloud
- RoomKey
- Meta Ads
- Google Ads
- WhatsApp Business
- Razorpay
- Stripe
- PayPal
- Telegram
Security and compliance
Data security and compliance.
Our platform is aligned with DPDPA and GDPR and incorporates robust data protection and encryption measures. This ensures secure data handling, enhanced privacy and complete control over lead information, thereby minimizing the risk of lead leakage.
- Aligned with DPDPA
- Aligned with GDPR
- Encryption in transit and at rest
- Role-based access and full audit logs
- PII masking
- Zero data leakage architecture
- Secure APIs with protected data boundaries
- Complete control over lead information
Global, and local
Local teams. One platform.
Headquartered in Singapore, with teams on the ground to onboard you in your time zone.
Frequently asked questions
What is BotSpice?
BotSpice is a unified CPaaS platform powered by Agentic AI. Its AI agents answer, qualify and book your leads and guests on WhatsApp, voice, SMS, RCS, Instagram, web chat and email, around the clock, and write the results straight into your CRM or hotel PMS.
Which channels does BotSpice cover?
Voice (inbound calls, outbound calls and callbacks), WhatsApp, RCS, SMS, Instagram, web chat and email, all from one platform.
Which systems does BotSpice integrate with?
More than 50 native integrations across CRM, PMS, ads and payments, including Salesforce, Zoho CRM, LeadSquared, Oracle OPERA, Mews, RMS Cloud, RoomKey, Meta Ads, Google Ads, Razorpay, Stripe and PayPal.
Who uses BotSpice?
More than 500 brands, from hotels and real estate to financial services, healthcare, education and other customer-facing teams. Together they have handled more than 10 million customer interactions.
What happens when a customer needs a person?
An orchestration layer scores intent and decides the next step. When a request needs a person, the AI agent hands the conversation over to your team, with everything said so far.
How much does BotSpice cost?
Starter is free forever with 500 conversations a month, no credit card required. Enterprise is custom-priced and adds unlimited bots and conversations, every channel, and SSO, SAML and SOC 2 security.
See Curio handle your leads, live.
A 30-minute demo built around your channels, your CRM and your customers.