These Terms of Use govern your access to and use of the BotSpice website, platform, products, and services. By accessing our site, creating an account, requesting a demo, or using our services, you agree to these Terms. If you are using BotSpice on behalf of a company, you confirm that you have authority to bind that company to these Terms.
You are responsible for maintaining accurate account information, safeguarding login credentials, and ensuring that all activity under your account is authorized. BotSpice may suspend or terminate access if we believe the account is being misused, the Terms are violated, or continued access could harm the platform, our customers, or other users. If your access ends, you must stop using the services immediately, and any outstanding fees or obligations remain payable.
BotSpice and its licensors retain all rights in the platform, software, documentation, and related materials. You may use the services only as permitted by these Terms and your order form or subscription plan. You may not copy, resell, reverse engineer, disrupt, overload, or misuse the platform, and you may not use the services to send unlawful, harmful, infringing, or unauthorized communications.
Any customer content, configurations, workflows, prompts, templates, or materials you provide remain your responsibility. You represent that you have the rights necessary to use and share that content through the services. BotSpice may use customer-provided content only as needed to deliver, maintain, secure, and improve the services, and any AI-generated outputs should be reviewed by you before business use.
The services are provided on a subscription basis unless otherwise stated in your order form. Fees, renewal terms, support levels, and professional services are governed by the applicable commercial terms. BotSpice may update these Terms from time to time, and continued use of the services after changes take effect means you accept the updated Terms.