When we discuss the hospitality industry, only 2 key words rule the game ‘guest experience’ and ‘customer service’. Enhancing guest experience and providing them with the best facilities is the core drive of this business. A hotelier always strives to …Continue Reading
Try a Sample Hotel Workbot
Hotel's Virtual Assistant
Gain competitive advantage by leveraging BotSpice to automate your hotel’s process, as well as providing a conversation interface for more personalized customer service.
BotSpice allows hotels to leverage their personal knowledge base and make it accessible to everyone – from a chatbot on the website to an in-room assistant. This way you can offer your guests personalized service without having to increase staffing numbers.
In Room Services
Automate New Employee Induction
Designed For The New Normal
Registering new guests or learning about previous history regarding hygiene and submitting health declaration forms and email declaration to government or stakeholders are some of the processes made easier with our collection of online form.
Health Declaration Form
Virtual Room Finder
Client Hygiene Awareness
Guest Experience Enhancement
BotSpice is an automated guest care assistant that helps hotels communicate with guests better, faster and easier.
A single chatbot can handle all your customer service needs – from booking confirmations to answering FAQs, Botspice will do it all.
Pre-arrival Request & Query
Support Guest in Their Preferred Language
Digital Menu & Food Ordering/Tracking
24*7 Customer Care Service
Fast Check-in/out Procedure
The Botspice team is developing the next generation AI-enabled conversational applications for the hospitality industry.
Guest check in check out procedure is made easy, fast and automated by implementing Botspice in hotel
Botspice offers a simple, fast and efficient way to save time and money for hotels, restaurants and venues by automating their guest check-in and check-out procedure with AI powered chatbots.
Virtual Room Tour
Digitize Check-in & ID Submission
Health Declaration Emails
Automate HR Processes
The best way to find your next hire or train the existing ones is by implementing our conversational AI solutions in your company’s website which will automatically match the right candidates to the right vacancies or train and upskill your staff. It will also allow you to communicate with potential hires in a more effective way.
Automate Recruitment & Hiring
Automate New Employee Onboarding
Automate New Employee Induction
Engage your guest in their languages
Upskill & Train as per your Hotel standards
Employee feedback surveys & more
Botspice’s conversational AI is designed to automate marketing tasks of your hotel. It will handle your reservation requests, lead generation, and potential customers’ inquiries.
Never miss a single guest again with BotSpice.
It notifies when there are new guests coming in, calculates their arrival time and arrival information. It also coordinates with staff for the best service standards for each guest.
Botspice is a hotel conversational AI software that can help you improve your hotel’s productivity by 20% or more.
Notify Offers & Discounts
Omnichannel ability to enable transfer to other channels if needed, thus reducing costs and providing a seamless customer experience
BotSpice's NLP engine can understand the context of customer interactions. It uses deep learning models to build a knowledge base from structured and unstructured data.
Extensive audit logs of all the user activity on the chatbot are maintained. Use these audit logs to prevent suspicious activity, compliance, training, and monitoring.
Role-based access control
Give access to your team members based on their roles and assign privileges according to their department or business unit.
BotSpice Chatbot supports multiple languages. It takes care of the languages in which your customers converse and responds to them in their own language.
Use BotSpice Chatbot to represent your own brand. Customize the sound notifications, bot name and other functionalities as per your business needs
Craft personalized, proactive & intuitive conversations with customers with a robust and secure cloud communication platform
Zero-Code API Integration
You can easily integrate APIs in BotSpice ChatBot and make amazing chatbots fast and easy.
Chatbot can transfer Complex conversations to a live agent without losing the context.
Reporting and Analytics
Advanced Reports and Analytics for you to analyse how the users interact with the bot, and optimize the user journeys accordingly.
Why is BotSpice different?
Customer Engagement Expertise
5+ years experience to help consumer-facing brands streamline and improve their customer engagement across various channels.
Automate end-to-end support & service workflows using deep integration of BotSpice chatbot solutions.
Flexibility and Control
BotSpice lets you create your own rules, configure your dashboards and reports, manage your business prompts, and a lot more.
Plans and pricing
Our pricing scales with you and your needs. Try it for free. No credit card required.
BaseSignup for free
No credit card required
- Publish to url
- User Conversation History
- Multimedia Conversation (per month) 4000
- AI Conversation (per month) 1000
ExpressSignup for free
No credit card required
- Everything in Base
- Publish to Website
- User Analytics
- Open Text AI Validation
- Multimedia Conversation (per month) 15000
- AI Conversation (per month) 2000
Create Custom Plan as per your need.Contact Sales
Frequently asked questions
Can I integrate my enterprise software with BotSpice?
If I add multiple users to BotSpice, do I have to pay for their accounts?
What perks do I get for prepaying my subscription on annual basis?
Can I install BotSpice on my own hardware?
How can I obtain a copy of my data?
How safe is my data?
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