Welcome, Hotel Innovators!
What if one platform could make hotel guests happier and staff work easier?
Connect guests to your hotel services instantly — boost satisfaction, streamline operations, grow revenue
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Plug and Play Integrations
Seamless Hospitality Begins Here
Enhance Hotel Efficiency and Guest Satisfaction Together
From faster responses to lighter front desk loads, see how our Virtual Concierge makes a big impact behind the scenes.
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Smarter Tools for Modern Hospitality Teams
Unleash Your Hotel’s Full Potential with Botspice
Boost Revenue with Upsells & Add-ons
Suggest upgrades, late checkouts, or amenities at just the right time automatically.
Cross-Sell Local Experiences
Promote nearby tours, spa services, dining or transportation and earn on each referral.
White-Label
Branding
Match the Virtual Concierge with your hotel brand logo, colors, fonts, and voice.
Smart Guest
Insights
Understand guest behavior, preferences, and satisfaction trends in real time.
Automate Repetitive Tasks
Save hours by automating check-ins, FAQs, service requests, and follow-ups.
Multilingual
Experience
Speak your guests language with auto-translated content and chatbot replies.
Theme & Campaign Control
Run seasonal offers, upsell themes, or location-based services with just a click.
Automated Pre-Arrival & In-Stay Messages
Schedule welcome notes, mid-stay upsells, and post-stay reviews — all hands-free.
Dashboard to Manage Everything
Chatbot can transfer Complex conversations to a live agent without losing the context.
Seamless PMS Integration
Connect with your Property Management System for real-time updates and context.
Why Guests Love Botspice
Find the Guest-Centric Features That Keep Them Coming Back
Instant Access to Services
Guests can request housekeeping, room service, or amenities from their phone — anytime, anywhere.
No Waiting or Calling
No more waiting in line or on hold — all requests are made digitally with real-time responses.
Self-Guided Experiences
Guests can explore hotel facilities, spa services, and local recommendations with ease.
Safe & Contactless
Contactless service means guests feel safer and more in control during their stay.
Easy Check-In & Feedback
Skip the front desk — guests can check in, leave feedback, and make requests with a few taps.
24/7 Support
The Virtual Concierge is always available to assist — even when your team is offline.
Personalized Recommendations
Suggest local tours, events, or upgrades based on guest preferences and stay history.
Multilingual Support
Speak your guests language — the concierge auto-translates queries for better service.
Why is BotSpice different?
Customer Engagement Expertise
5+ years experience to help consumer-facing brands streamline and improve their customer engagement across various channels.
Seamless Integrations
Automate end-to-end support & service workflows using deep integration of BotSpice chatbot solutions.
Flexibility and Control
BotSpice lets you create your own rules, configure your dashboards and reports, manage your business prompts, and a lot more.
Frequently asked questions
Can I integrate my enterprise software with BotSpice?
You can easily integrate APIs in BotSpice ChatBot and make amazing chatbots fast and easy.
If I add multiple users to BotSpice, do I have to pay for their accounts?
Yes, BotSpice charges you on per user per month basis.
What perks do I get for prepaying my subscription on annual basis?
For an annual subscription we offer additional 10% discount to our customers.
Can I install BotSpice on my own hardware?
Since BotSpice is a cloud based software, there is no need of additional hardware. All you need is an internet connection.
How can I obtain a copy of my data?
BotSpice enables you to view your data in your dashboard and export it to desired formats like CSV, etc.
How safe is my data?
Our servers are highly secure and reliable. Moreover we use standard encrytion servics to kep user data protected.
Get started with BotSpice
Contact our sales and book a demo for everything your company needs for their chatbot requirements.
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