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An Innovative Healthcare Solution For Managing Healthcare Processes

Need a helping hand to support the overworked medical workforce and bridge the communication gap with those in need of aid? Connect patients to an AI-powered chat interface and provide instant conversational responses to concerns like booking appointments with doctors, answers to simple medical issues, help with first aid, etc. Reduce hospital wait lines and get access to medical care at the push of a button.

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Smarter Healthcare with Conversational AI Support
Improve Access, Reduce
Load, Enhance Care
1
Get Access To Medical Care At The Push Of A Button

Connect patients instantly through an AI-powered chat interface that streamlines inquiries, appointments, and basic care instructions—reducing hospital wait lines and front-desk pressure. With Conversational AI, your healthcare operations become faster, more efficient, and future-ready, ensuring patients receive timely support while your staff focuses on delivering high-quality medical care.

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Value for Patients

Simplify patient journeys with conversational onboarding that guides them through registration with ease. Provide virtual care and symptom analysis for faster, more informed responses. Give patients instant access to details about doctors, hospital services, facilities, and timings. Automate lab test bookings and report collection, reducing administrative tasks and ensuring a smooth, stress-free healthcare experience.

3
Value for Hospitals

Screen patients at scale with intelligent automation that ensures timely outreach and continuous engagement through conversational interfaces. Conduct patient satisfaction surveys, collect and manage health information efficiently, and automate the scheduling of medical appointments. This streamlined approach improves care coordination, reduces manual workload, and enhances the overall patient experience from first contact to follow-up.

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Key Benefits

Deliver 24/7 availability with scalable customer service that adapts to patient needs. Provide prompt, reliable medical advice with accuracy and consistency, ensuring every interaction supports trust, care, and timely action—no matter the hour or volume of requests.

Omnichannel Capabilities

Omnichannel ability to enable transfer to other channels if needed, thus reducing costs and providing a seamless customer experience.

NLP Engine

Our NLP engine can understand the context of customer interactions. It uses deep learning models to build a knowledge base from structured and unstructured data.

Audit Trail

Extensive audit logs of all the user activity on the chatbot are maintained. Use these audit logs to prevent suspicious activity, compliance, training, and monitoring.

Role-based access control

Give access to your team members based on their roles and assign privileges according to their department or business unit.

Multi-lingual

BotSpice Chatbot supports multiple languages. It takes care of the languages in which your customers converse and responds to them in their own language.

Customizable

Use BotSpice Chatbot to represent your own brand. Customize the sound notifications, bot name and other functionalities as per your business needs.

Contextual Conversations

Craft personalized, proactive & intuitive conversations with customers with a robust and secure cloud communication platform.

Zero-Code API Integration

You can easily integrate APIs in BotSpice ChatBot and make amazing chatbots fast and easy.

Human-in-loop

Chatbot can transfer Complex conversations to a live agent without losing the context.

FAQs
Frequently Asked questions

Find answers to common questions and learn how Botspice enhances service, efficiency, and customer satisfaction.

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Can I integrate my enterprise software with BotSpice?

You can easily integrate APIs in BotSpice ChatBot and make amazing chatbots fast and easy.

Can I install BotSpice on my own hardware?

Since BotSpice is a cloud based software, there is no need of additional hardware. All you need is an internet connection.

If I add multiple users to BotSpice, do I have to pay for their accounts?

Yes, BotSpice charges you on per user per month basis.

How can I obtain a copy of my data?

BotSpice enables you to view your data in your dashboard and export it to desired formats like CSV, etc.

What perks do I get for prepaying my subscription on annual basis?

For an annual subscription we offer additional 10% discount to our customers.

How safe is my data?

Our servers are highly secure and reliable. Moreover we use standard encrytion servics to kep user data protected.

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