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An Innovative Healthcare Solution For Managing Healthcare Processes

Need a helping hand to support the overworked medical workforce and bridge the communication gap with those in need of aid? Connect patients to an AI-powered chat interface and provide instant conversational responses to concerns like booking appointments with doctors, answers to simple medical issues, help with first aid, etc. Reduce hospital wait lines and get access to medical care at the push of a button.

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Plug & Play Integrations

Try a Sample Healthcare Workbot

Get access to medical care at the push of a button

Connect patients to an AI-powered chat interface, reduce hospital wait lines.

Get your healthcare operations future-ready with Conversational AI!

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Value for Patients

Conversational patient onboarding
Virtual patient care and symptom analysis
Easy access to information about doctors, hospital facilities, services, timings etc.
Automate Lab test appointment booking and report collection

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Value for Hospitals

Screen patients on a massive scale
Automated patient outreach
Patient engagement through conversations
Perform patient satisfaction surveys
Collect and maintain patient information
Automate scheduling of medical appointments

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Key Benefits

24x7 availability
Scalable customer service
Prompt medical advice
Accuracy & Consistency

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Omnichannel Capabilities

Omnichannel ability to enable transfer to other channels if needed, thus reducing costs and providing a seamless customer experience

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NLP Engine

BotSpice's NLP engine can understand the context of customer interactions. It uses deep learning models to build a knowledge base from structured and unstructured data.

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Audit Trail

Extensive audit logs of all the user activity on the chatbot are maintained. Use these audit logs to prevent suspicious activity, compliance, training, and monitoring.

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Role-based access control

Give access to your team members based on their roles and assign privileges according to their department or business unit.

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Multi-lingual

BotSpice Chatbot supports multiple languages. It takes care of the languages in which your customers converse and responds to them in their own language.

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Customizable

Use BotSpice Chatbot to represent your own brand. Customize the sound notifications, bot name and other functionalities as per your business needs

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Contextual Conversations

Craft personalized, proactive & intuitive conversations with customers with a robust and secure cloud communication platform

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Zero-Code API Integration

You can easily integrate APIs in BotSpice ChatBot and make amazing chatbots fast and easy.

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Human-in-loop

Chatbot can transfer Complex conversations to a live agent without losing the context.

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Reporting and Analytics

Advanced Reports and Analytics for you to analyse how the users interact with the bot, and optimize the user journeys accordingly.

Why is BotSpice different?

Customer Engagement Expertise

5+ years experience to help consumer-facing brands streamline and improve their customer engagement across various channels.

Seamless Integrations

Automate end-to-end support & service workflows using deep integration of BotSpice chatbot solutions.

Flexibility and Control

BotSpice lets you create your own rules, configure your dashboards and reports, manage your business prompts, and a lot more.

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Plans and pricing

Our pricing scales with you and your needs. Try it for free. No credit card required.

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Base

Signup for free

No credit card required

  • Publish to url
  • User Conversation History
  • Multimedia Conversation (per month) 4000
  • AI Conversation (per month) 1000
Most Popular
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Express

Signup for free

No credit card required

  • Everything in Base
  • Publish to Website
  • User Analytics
  • Open Text AI Validation
  • Multimedia Conversation (per month) 15000
  • AI Conversation (per month) 2000
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Enterprise

Create Custom Plan as per your need.

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Frequently asked questions

Can I integrate my enterprise software with BotSpice?

You can easily integrate APIs in BotSpice ChatBot and make amazing chatbots fast and easy.

If I add multiple users to BotSpice, do I have to pay for their accounts?

Yes, BotSpice charges you on per user per month basis.

What perks do I get for prepaying my subscription on annual basis?

For an annual subscription we offer additional 10% discount to our customers.

Can I install BotSpice on my own hardware?

Since BotSpice is a cloud based software, there is no need of additional hardware. All you need is an internet connection.

How can I obtain a copy of my data?

BotSpice enables you to view your data in your dashboard and export it to desired formats like CSV, etc.

How safe is my data?

Our servers are highly secure and reliable. Moreover we use standard encrytion servics to kep user data protected.
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Get started with BotSpice

Contact our sales and book a demo for everything your company needs for their chatbot requirements.

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