Privacy Policy
1. Scope & Applicability
This Privacy Policy applies to BotSpice and its affiliates and explains how we collect, use, share, and protect information when you visit our website, use our platform, or interact with our services. By using BotSpice, you agree to the practices described in this Policy. We may update this Policy from time to time, and the latest version will always apply.
2. Information We Collect
We may collect information you provide directly, such as name, company name, email address, phone number, and other details shared through forms, demos, support requests, or account setup. We may also collect usage and device information, including browser type, IP address, pages visited, links clicked, and other activity on our website or platform. If our customers use BotSpice to serve their own end users, we may process data that they provide to us as part of those services.
3. How We Use Information
We use this information to deliver and improve our services, provide support, manage accounts, process payments where applicable, analyze usage, personalize experiences, and maintain the performance and security of the platform. We may also use data to troubleshoot issues, enforce our terms, comply with legal obligations, and communicate with users about service updates, demos, or other relevant information.