Botspice’s Agentic AI answers FAQs and resolves customer issues through smart, interactive conversations—reducing the workload for your support team.
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Create a Workbot to automate customer care services and dynamically resolve customer concerns via intelligent interactive conversations based on AI. Curious to know how to scale support services?
1. Instant Support: Deliver fast, consistent, and personalized support
2. Lighter Workload: Automate routine support and reduce case
3. Always Available: Provide high quality support round the clock by engaging 24/7.
1. Unlock New Revenue Opportunities: Recommending relevant services, or upgrades based on customer preferences and behaviour.
2. Strengthen Customer Relationships: Remembers customer preferences, past interactions, and unique needs, to ensure every conversation feels like tailored and valued.
3. Increase Brand Loyalty: Delivering fast, accurate, and helpful support anytime and anywhere. proactive engagement makes customers feel their needs are anticipated.
Deliver 24/7 customer service that scales effortlessly, providing instant, accurate, and consistent responses. Eliminate IVR frustrations and ensure guests get the help they need—anytime, without the wait.
Omnichannel ability to enable transfer to other channels if needed, thus reducing costs and providing a seamless customer experience.
Our NLP engine can understand the context of customer interactions. It uses deep learning models to build a knowledge base from structured and unstructured data.
Extensive audit logs of all the user activity on the chatbot are maintained. Use these audit logs to prevent suspicious activity, compliance, training, and monitoring.
Give access to your team members based on their roles and assign privileges according to their department or business unit.
BotSpice Chatbot supports multiple languages. It takes care of the languages in which your customers converse and responds to them in their own language.
Use BotSpice Chatbot to represent your own brand. Customize the sound notifications, bot name and other functionalities as per your business needs.
Craft personalized, proactive & intuitive conversations with customers with a robust and secure cloud communication platform.
You can easily integrate APIs in BotSpice ChatBot and make amazing chatbots fast and easy.
Chatbot can transfer Complex conversations to a live agent without losing the context.
Find answers to common questions and learn how Botspice enhances service, efficiency, and customer satisfaction.
Learn MoreYou can easily integrate APIs in BotSpice ChatBot and make amazing chatbots fast and easy.
Since BotSpice is a cloud based software, there is no need of additional hardware. All you need is an internet connection.
Yes, BotSpice charges you on per user per month basis.
BotSpice enables you to view your data in your dashboard and export it to desired formats like CSV, etc.
For an annual subscription we offer additional 10% discount to our customers.
Our servers are highly secure and reliable. Moreover we use standard encrytion servics to kep user data protected.
Start your free trial with or reach out to our team for a personalized demo and all your questions answered.
