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Discover how leading hotels are transforming guest experience through omnichannel automation. Learn how BotSpice myConcierge leverages WhatsApp, Instagram, Facebook Messenger,...

The Problem: Why Hospitality is Struggling to Keep Up In today’s experience-driven world, hospitality is no longer just about providing...

Every business thrives on customer conversion and the Covid-19 pandemic was a ruthless awakening to the fact that businesses, big,...

Almost any website you visit today, you are greeted by a virtual assistant/chat box on your screen instantly. This virtual...

Hospitality industry is deemed as a technology-driven industry today. Hoteliers invest in smart technologies to make their property more visible...

When we discuss the hospitality indDelivering an exceptional guest experience is no longer optional—it’s the heart of hospitality success. In...

The world is still recovering from the effects of the Covid-19 pandemic and we continue to witness mass digitization of...

The old school rule-based chatbots often gave a frustrating experience with their rigid conversation structure. These chatbots often don’t register...

According to a recent report in the New Scientist, hundreds of thousands of people say ‘Good morning’ to Alexa every day....

When a potential buyer is looking to find a new home, he expects relevant answers, quick replies and 24X7 assistance....