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Today we are on the cusp of a revolution in the healthcare industry. As Covid-19 grips the world and communities...

Chatbots are clearly the ‘Future of Engagement’. Small businesses and large companies are adopting chatbots to capture customer attention and...

For any business,  putting in efforts to develop, market and sell a good product or service is only half the...

Chatbots are digitizing various business processes across industries. To stay ahead in the market competition, it is crucial to adapt...

Are you a small business owner? 24 hours just don’t seem enough. Getting tangled in between endless To-Do lists and...

Chatbots have been the talk of the town and this technology is becoming a part of us whether we realize...

When customers reach out to the company for service, they expect instant responses to their problems. However, a customer care...

Business Process Management (BPM) is a discipline that helps organizations mobilize resources, automate mundane manual tasks, measure and improve business...

Onboarding is a tedious and laborious administrative process. Often, a new hire often has many questions before joining a company....

Introduction Workbots are gaining a lot of traction on the customer side of the business. How about workbots infiltrating internal...