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Template · Food and beverage

Restaurant reservation chatbot template

Take table bookings while your staff focus on guests. This template checks the date, time and party size, notes special requests, shares your menu and timings, and sends a reminder before the visit.

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Curio, the BotSpice AI agent, working on a laptop in an armchair
Curio · The Olive Table
WhatsApp · example conversation

Hi, I'm Curio from The Olive Table. Would you like to book a table?

Yes, for 4 people on Friday at 8pm.

Done. Any occasion or dietary needs we should know about?

Table booked
Fri 20:00 · party of 4

About this template

Reservations that don't depend on the phone

Busy evenings are exactly when the phone goes unanswered. The restaurant reservation chatbot template takes bookings on WhatsApp and your website, collects the party size and preferred time, and notes birthdays, allergies and seating preferences.

Guests get a confirmation and a reminder, and your team sees every booking with the details already captured.

What it does

Use this template to

  • Book, change and cancel tables
  • Share menus, timings and location
  • Note occasions, allergies and seating preferences
  • Send confirmations and reminders
  • Answer questions on parking and dress code
  • Collect feedback after the visit

How it works

How the flow works

  1. Request

    A guest asks for a table on WhatsApp or your website.

  2. Check

    The bot collects the date, time and party size, and any special requests.

  3. Confirm

    It confirms the booking and shares directions.

  4. Remind

    A reminder goes out before the visit.

Keep exploring

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Frequently asked questions

Can the restaurant chatbot share our menu?

Yes. It can send your menu as a link, image or PDF, and answer common questions about dishes and dietary options.

Can guests change or cancel a booking?

Yes. Guests can change or cancel in the same chat, and your team sees the update.

Can I change the questions and replies?

Yes. Every template is a starting point. The BotSpice team adapts the questions, replies and hand-off rules to your business before it goes live.

Which channels can a template run on?

BotSpice agents work on WhatsApp, voice, web chat, SMS and email. Each template lists the channels it suits best.

I can't find a template for my use case. Can you build one?

Yes. Tell us what you need, and our team will build a workflow for your business.

Put this template to work

See how the restaurant reservation chatbot template would run for your business, on your channels and with your CRM.

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