According to well-known customer experience expert, Dan Gingiss, it is necessary to engage with your consumers on the platforms and channels on which they are active. WhatsApp tops the list of social media and other platforms with around 1.5 billion users in 180 countries of the world. This is the reason that nowadays businesses are …
Top WhatsApp Chatbot Builders and Tools For Business Read More »
In order to improve future sales, lead creation involves engaging the interest of potential consumers. It is an essential step in many businesses’ sales processes. Years ago businesses used to purchase cold call lists and make random calls to encourage unknown customers to engage in business with them. However, nowadays lead generation is based on …
How to use WhatsApp chatbots for lead generation Read More »
Calls from consumers in various time zones are not accepted. Response times to emails are too long. Self-service alternatives are not personalised and are unable to assist you in addressing every case. If you want to know in layman’s language what live chat is then let’s begin by saying that it contributes to meeting client …
WhatsApp chatbot vs. Live chat: Which is better for your business? Read More »
Three of the top companies offering chatbots and other services driven by artificial intelligence are Yellow.ai, Haptik, and Botspice. Despite having been on the market for longer than BotSpice, Yellow and Haptik face stiff rivalry from it. Whereas evaluations from various businesses that have chosen an AI platform claim that Haptik is a step ahead …
Yellow.ai vs Haptik, vs BotSpice – Features & Pricing Comparison Read More »
Verloop.io, Yellow.ai and Botspice are three of the leading providers of artificial intelligence powered chatbots and other services. Although Yellow and Verloop have been in the market for a longer time than botspice, but the latter is giving them tough competition. Where reviews taken from the different companies who have opted for an AI platform …
Verloop.io vs Yellow.ai vs Botspice – Features & Pricing Comparison Read More »
Over the past decade, WhatsApp Business has emerged as a powerful tool for businesses, evolving from a simple messaging app used for staying in touch with family and friends into a key platform for business communication. Initially embraced for internal communication, WhatsApp Business is now widely used to engage with both potential and existing customers, …
When WhatsApp first came out, it was viewed as a utility for communicating with friends and other close family members. But over time, it has grown to be an integral part of our lives, and now even businesses rely on it to stay in contact with their target market. Along with giving their current or …
How To Create WhatsApp Automation For Your Business Read More »
When a customer messages a company, WhatsApp enables the company to communicate with the customer through any kind of communication for up to 24 hours following the customer’s last message. If you want to start a discussion with the users after this 24-hour window has passed or if you want to send a WhatsApp Template …
10 Engaging WhatsApp Automation Message Templates for Shopify and Woocommerce Read More »
With over 2 billion users globally, WhatsApp has transformed how businesses communicate. The very purpose behind launching WhatsApp Business was to simplify and personalize interactions between brands and their customers. Today, many companies are moving away from traditional channels like email and SMS, and embracing WhatsApp for customer service—and for good reason. The Personal Touch in Digital Communication …
Customer Support on WhatsApp: How to Use WhatsApp for Customer Support Read More »
Customer is King or Queen as the old adage says, hence it is important for service providers to actually make their customers feel like royals. The best way to do this is to transform your customer service department in such a way that your customers can relate to it. In other words you should personalize …
How To Provide Personalised Customer Service – 10 Easy Ways Read More »
